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Date : 2025-03-26
Name : OKKANE
Hits : 92
Q. Can I order even if a non-member?
A. Our shopping mall possible the purchase to member and non-member
In the case of non-members, you can only check the order with the order number, and if you don't remember the order number, please leave your email address and contact information at okkanegb@naver.com and we will check and answer.

Q. When purchased the order from a non-member, How can I check the order?
A. You can check it in Login > Non-member Order History Inquiry.

Q. How can I check the order list?
A. After logging in, you can use the login > My Page > Order details of the top menu.

Q. How can cancel the order?
A. You can request an order cancellation through 1:1 Inquiry or okkanegb@naver.com before the item is shipped.
Please provide your order number, name, and product details when making the request. Once the order has been shipped, cancellation is not possible.

Q. How can I refund?
A. The refund process will be completed within 5 days 
If you cannot check the refund amount, please leave an inquire to okkanegb@naver.com or 1:1 Inquiry.

Q. How can I cancel the order before delivery?
A. You can request an order cancellation through 1:1 Inquiry or okkanegb@naver.com before the item is shipped.
Please provide your order number, name, and product details when making the request. Once the order has been shipped, cancellation is not possible.

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Name
Date
Hits
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OKKANE
2025-03-26
84
normal
OKKANE
2025-03-26
96
normal
OKKANE
2025-03-26
92
normal
OKKANE
2025-03-26
175
normal
OKKANE
2025-03-26
86